Methods of CommunicationFirst, it is important to note how players can interact with each other in-game.
If a player has an account on the site (i.e: they have registered with a username, email, and password), he or she can use chat features to communicate with other registered players who are in the same match. Additionally, the player's username will be visible to everyone in the same match.
If a user is not logged into an account, then that user can only play as a "guest", and chat features are disabled. Additionally, that player's username will be randomly generated and assigned (the word "guest", a dash, and a random number).
This means that players with accounts can communicate with others through their username and through chat features.
Player GuidelinesAs a player, when you use these methods of communication, you must follow these community guidelines:
Do not ask players for personal information. This includes, but is not limited to, names, ages, addresses, and passwords.
Do not harass other players. Harassment is defined as repeatedly insulting other players in a threatening or aggressive manner.
Do not use profane language. This includes sexual references, slurs, and general curse words. This kind of language is prohibited in both chat features and your username.
Do not spam the chat. Sending the same message repeatedly or filling the chat with unwanted bulk messages indiscriminately is considered spam.
Community ModerationMethods of communication on the BlockTanks website are moderated in various ways.
Usernames that break community guidelines are flagged and reviewed. If a username is determined to break community guidelines, it will be "shadowbanned." This means other players cannot see the username (it will be replaced by a randomly generated name), but the player with that account will not know about the ban.
Players can report other players who abuse the chat. This is done by clicking "report" next to a player's name on the scoreboard. The report, along with chat logs from the game, will be reviewed. If any players are determined to have broken community guidelines, they will be "shadowbanned" from using the chat (other players won't see their messages, but no one will explicitly know about the ban).
Why "shadowban" players?"Shadowbanning" players, or banning players without telling them, is more effective at reducing ban evasion. Players are less likely to make alternate accounts if they believe they have not been banned.
Other ActionsPlayers can also be reported by contacting us using the methods below. Please note, however, that these methods will not provide chat logs, and as a result it is much more difficult to ban players this way.
If you would like to disable all chat features on your account, please contact us (see below).
ContactContact us by using the methods outlined on this page.